Effective Date: [Insert Date]
We want you to love your purchase. If not, here’s how returns work:
- Return Window: within 30 days of delivery.
- Condition: unused, unworn, original packaging.
- Non-Returnable: gift cards, clearance/final sale, personalized/custom items.
- Refunds: processed within 5–10 business days after approval. Shipping fees are non-refundable unless due to our error.
- Exchanges: allowed only for defective, damaged, or incorrect items.
- Return Shipping: customer pays unless item is defective or wrong.
- Damages: report within 7 days of delivery with photos.
To start a return: contact us at [support@myzenithgear.com] or call [1-(888) 530-8392].
Full Return & Refund Policy →